Custom Orders

Creating a custom Chasen Jade piece for yourself or a loved one is a very special process for us. We love working directly with our customers to create a gift for a birthday, anniversary, holiday, birth or bridal or baby shower, or just because. To create your own custom Chasen Jade piece please contact

Custom orders placed with Chasen Jade are charged in full before going into production and are non-returnable and non-exchangeable. Any item indicated on the site as a special order or custom will be considered a final sale. Custom orders cannot be cancelled once they have been put into production, and will be shipped within 6-8 weeks from the date your order is placed. There is an option to rush custom orders for an additional cost per item. 

Please communicate if a rush is needed at time order is placed with our team.