Custom Orders

Creating a custom Chasen Jade piece for yourself or a loved one is a very special process for us. We love working directly with our customers to create a gift for a birthday, anniversary, holiday, birth or bridal or baby shower, or just because. To create your own custom Chasen Jade piece please contact
custom@chasenjade.com.

Custom orders placed with Chasen Jade are charged in full before going into production and are non-returnable and non-exchangeable. Any item indicated on the site as a special order or custom will be considered a final sale. Custom orders cannot be cancelled once they have been put into production, and will be shipped within 6-8 weeks from the date your order is placed. There is an option to rush custom orders for an additional cost per item. 

Please communicate if a rush is needed at time order is placed with our team.